Wednesday, May 22, 2024
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HomePoliticalGovernment Cuts Reduce Staff Working On MBIE’s "Frontline Information Channels"

Government Cuts Reduce Staff Working On MBIE’s “Frontline Information Channels”

MBIE is proposing to cut the team that handles 1.8
million customer interactions a week with businesses and the
public by about 25% as it responds to the Government’s
cost cutting drive.

The Ministry of Business,
Innovation and Employment (MBIE) has proposed reducing its
Information and Education (I&E) team by 30 roles, out of
approximately 120 roles covered by its change proposal
released on Thursday (April 4).

The I&E team sits
within MBIE’s Engagement & Experience branch which has
a “stewardship role over MBIE’s frontline customer
information and education channels,” the change proposal

In the change proposal MBIE says the team
supports over 1.8 million customer interactions every week
via the channels, products, and partnerships it is
responsible for across MBIE’s functions in areas like
business regulation, building, immigration, tenancy and

The team helps to make it easy for people
and businesses to understand their rights and obligations
and to do the right thing, the change proposal

The work of the team includes overseeing and
providing content for websites, the intranet, social media,
publications and newsletters and events including webinars.
It also includes staff working on community engagement and
supporting Māori Service delivery.

team provides information and education that helps people
act with the confidence of knowing how to deal with
regulatory requirements and access the information they
need,” Leo says.

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“This is just another cut to
community and public services that are hollowing out the
ability of government agencies to deliver the support
businesses and people need,” Leo says.

“These cuts are
driven by the Government’s misguided choice to pursue tax
cuts rather than making public services more effective,” Leo

“The PSA will keep opposing these cuts and
advocating for community and public services that will build
a better future for Aotearoa.”

staff were briefed on the same day the Ministry of Health
announcing it is proposing to cut 134 roles, including
disestablishing the Suicide Prevention Office and the
Ministry of Social Development called for voluntary
redundancies across parts of its Service Delivery teams at
national and regional offices, its Māori Communities and
Partnerships team, and its people and capability, policy,
strategy, communications functions as well as its
transformation project.

This MBIE proposal for cuts is
one of many at MBIE, which has also called for voluntary
redundancies. MBIE has been required by the Government to
find 7.5% in spending

© Scoop Media

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